Rights and responsibilities as a client

RIGHTS

  • Know the information on the management of natural, sociocultural and economic resources that impact the VA.
  • Enjoy the sites of tourist interest in the region.
  • Enjoy the AV facilities.
  • Know the information on the legal requirements applicable to guests for tourism and accommodation activities.
  • Know the policies and guidelines for the provision of VA services.
  • Right to smoke in areas designated for this purpose.

RESPONSIBILITIES

  • Respect for the culture, beliefs, traditions and habits of the people of the Region
  • Make proper use of the AV facilities.
  • Make rational use of natural resources.
  • Respect the social spaces of the AV
  • Comply with legal requirements for the prevention of sexual exploitation of minors
  • Comply with the contractual conditions for the provision of the service.
  • Separate the generated waste at the source