Rights and responsibilities as a traveller
RIGHTS
- Know the information on the management of natural, sociocultural and economic resources that impact the VA.
- Enjoy the sites of tourist interest in the region.
- Enjoy the AV facilities.
- Know the information on the legal requirements applicable to guests for tourism and accommodation activities.
- Know the policies and guidelines for the provision of VA services.
- Right to smoke in areas designated for this purpose.
RESPONSIBILITIES
- Respect for the culture, beliefs, traditions and habits of the people of the Region
- Make proper use of the AV facilities.
- Make rational use of natural resources.
- Respect the social spaces of the AV
- Comply with legal requirements for the prevention of sexual exploitation of minors
- Comply with the contractual conditions for the provision of the service.
- Separate the generated waste at the source
Rights and responsibilities as a partner
RIGHTS
- Know the information on the management of natural, sociocultural and economic resources that impact the VA.
- Enjoy the sites of tourist interest in the region.
- Enjoy the AV facilities.
- Know the information on the legal requirements applicable to guests for tourism and accommodation activities.
- Know the policies and guidelines for the provision of VA services.
- Receive constant training on sustainability.
RESPONSIBILITIES
- Respect for the culture, beliefs, traditions and habits of the people of the Region.
- Make proper use of the AV facilities.
- Make rational use of natural resources.
- Respect the social spaces of the AV.
- Comply with legal requirements for the prevention of sexual exploitation of minors.
- Comply with the contractual conditions for the provision of the service.
- Separate the waste generated at the source.
Rights and responsibilities as a supplier
RIGHTS
- Know the sustainability policy and associated programs.
- Know the sustainable management policy of the products and services purchased by the AV.
- Know the purchasing policy.
- To receive fair and timely payment for your services and products sold.
- If it is a local supplier it has priority.
- Submit claims associated with the business relationship with the AV.
- Participate in training generated by the AV.
RESPONSIBILITIES
- Comply with legal regulations to provide products or services.
- Comply with legal requirements for the prevention of sexual exploitation of minors.
- Comply with the contractual conditions for the provision of the service or purchase of its products.
- Comply with the AV's sustainability and purchasing policies.
Rights and responsibilities as a client
RIGHTS
- Know the information on the management of natural, sociocultural and economic resources that impact the VA.
- Enjoy the sites of tourist interest in the region.
- Enjoy the AV facilities.
- Know the information on the legal requirements applicable to guests for tourism and accommodation activities.
- Know the policies and guidelines for the provision of VA services.
- Right to smoke in areas designated for this purpose.
RESPONSIBILITIES
- Respect for the culture, beliefs, traditions and habits of the people of the Region
- Make proper use of the AV facilities.
- Make rational use of natural resources.
- Respect the social spaces of the AV
- Comply with legal requirements for the prevention of sexual exploitation of minors
- Comply with the contractual conditions for the provision of the service.
- Separate the generated waste at the source